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Policy

Thank you for choosing Jovandra's Beauty Studio!


****For appointments please contact me directly for availability (Booking via Vagaro is currently not an option)****


COVID-19 restrictions and Policies are in Effect!! Policies are sent before your appointment!


Existing Clients be sure to always read below as policy updates are continual.

My suite is located inside of Filthy Rich Hair Salon. 2133 Gwynn Oak Ave. Suite 202

Gwynn Oak, MD 21207

If Jovandra cancel's the appointment your retainer fee will be refunded.

Policies:

1. As a courtesy, appointment reminders are sent out 72 and 24 hours by email or text messages from Vargaro. If an appointment is cancelled or rescheduled within 24 hours of your appointment, you will be charged 50% of your service as a cancellation fee. If you reschedule or no show your appointment within 4 hours of your scheduled appointment time, you will be charged 100% of your service as a cancellation fee. A retainer fee is required for all appointments at the time of booking and the remaining balance is due at the time of service. Please be prompt! If you arrive 10 minutes after your appointment, you will be charged a $20 late fee.


2. Please be mindful that services are reserved for you and other clients to have total relaxation. For this reason and insurance liability, please no children or other guest; unless they have a scheduled appointment. The salon does have a lobby where an adult guest can wait if you must bring along someone.


3. (LASH and BROW CLIENTS) If you are pregnant, please consult with doctor and email me proof of your clearance for service.


4. (LASH CLIENTS) Please arrive with clean lashes and no makeup on including your face.


5. (LASH CLIENTS) Client safety is my priority and during this time I am requesting you not to talk and to lay as still as possible. Talking can lead to the tape or pad to move, and or your eyes to flicker, which could cause harm to the eye while lashing or the lashes to become stuck together. I am also requesting that ring tones be put on silent to reduce the urge to peep at your phone. This is the perfect time to relax, plus I do my best work when it’s quiet :-)


6. Customer satisfaction is very important. If for any reason you are not satisfied with the results, please contact Jovandra within 3 days, so that we can schedule an appointment to fix any issues.


Don't see what you need? Please call, text 443-960-6589, or email Info@Jovandrabeauty.com to see if I can accommodate you. Sundays are available only by request and availability.

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